Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
نویسندگان
چکیده
منابع مشابه
Usage of Social Media Systems in Customer Service Strategies
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ژورنال
عنوان ژورنال: Journal of Advances in Information Technology
سال: 2011
ISSN: 1798-2340
DOI: 10.4304/jait.2.4.222-233